Privacy Policy
Effective Date: 10 September 2026 • Clear Clinical Solutions Ltd
1. Introduction
Clear Clinical Solutions Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you as to how we look after your personal data when you visit our website (www.clearedc.com), interact with our forms, or use our B2B services, and tells you about your privacy rights under the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).
Important Note on Clinical Trial Data
This policy applies strictly to our corporate website and business-to-business communications. When Clear EDC is utilised by clinical trial sponsors, institutions, or Clinical Trials Units (CTUs) to collect patient data, Clear Clinical Solutions acts solely as a Data Processor. The trial sponsor acts as the Data Controller. Patient data is governed by the specific informed consent forms and privacy policies of the respective clinical trial.
2. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data: First name, last name, title, and job role.
- Contact Data: Work email address, telephone number, and organisation/institution name.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform technology.
- Usage Data: Information about how you use our website, products, and services (captured via strictly necessary and telemetry cookies).
- Enquiry Data: Information you provide when requesting access to our Early Adopter Programme or Consultancy Services, including operational bottlenecks and anticipated budgets.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of a Contract: Where we need to provide the requested consultancy services or platform access.
- Legitimate Interests: Where it is necessary for our legitimate business interests (e.g. B2B marketing, improving our website, network security) and your interests and fundamental rights do not override those interests.
- Consent: Where you have explicitly provided consent (e.g. ticking the GDPR consent box on our intake forms). You have the right to withdraw consent at any time.
4. Data Security & Retention
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees and contractors who have a strict business need to know.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
5. International Transfers
As a provider of global clinical solutions, we may share your personal data within our corporate infrastructure. Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by utilising safeguards such as Adequacy Decisions or Standard Contractual Clauses (SCCs) approved by the relevant regulatory bodies.
6. Your Legal Rights
Under data protection laws, you have rights including:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing of your personal data.
- Request the transfer of your personal data to you or a third party.
- Withdraw consent at any time.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please use the early access enquiry form:
Request access or contact the team
Address: Clear Clinical Solutions Ltd, 20 Wenlock Road, London, England, N1 7GU